Returns & Exchanges
At SlumberJill, we want you to be completely comfortable in your sleepwear. If you are not satisfied with your purchase, you can return or exchange eligible items within 15 days of delivery provided they are unworn and in original packaging.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check
Ensure all items are in their original condition, with tags intact and no signs of wear, to qualify for a full reimbursement.
Package & Pickup
Securely pack the products in their original box and wait for our courier partner to arrive for a scheduled doorstep pickup.
Refund Processing
Once your return is received and inspected at our warehouse, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing